Effect Of Organization Commitment Mediation To Organizational Citizenship Behaviors With Interpersonal Communication And Work Satisfaction As Antesedent Variable

Ramdani Bayu Putra

Abstract


The purpose of this research is to know and analyze the effect of mediation of organizational commitment to organizational citizenship behaviors (OCB) with interpersonal communication and job satisfaction as antecedent variable. Population and sample of this research is all employees of Regional Disaster Management Agency of West Sumatera Province which amounted to 52 people. The sampling technique used the census method.

The results of Structural Equations Modeling (SEM) testing with SmartPLS 2.0 M3 show significant positive influences of interpersonal communication, job satisfaction and organizational commitment to organizational citizenship behaviors (OCB). Furthermore, the results of the analysis also concluded that there is a significant positive effect of interpersonal communication and job satisfaction on organizational commitment. As for the indirect influence of the results of this study, proving that organizational commitment is able to strengthen or enhance the influence of interpesonal communication and job satisfaction on organizational citizenship behaviors.

Keywords   : Interpersonal Communication, Job Satisfaction Organizational Commitment, and Organizational citizenship behaviors

Abstrak

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis efek mediasi komitmen organisasi terhadap organizational citizenship behaviors (OCB) dengan komunikasi interpersonal dan kepuasan kerja sebagai variabel anteseden. Populasi dan sampel penelitian ini adalah seluruh Pegawai Badan Penanggulangan Bencana Daerah Provinsi Sumatera Barat yang berjumlah sebanyak 52 orang. Teknik pengambilan sampel menggunakan metode sensus.

Hasil pengujian Structural Equations Modeling (SEM) dengan SmartPLS 2.0 M3, memperlihatkan terdapat pengaruh positif yang signifikan komunikasi interpersonal, kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behaviors (OCB). Selanjutnya hasil analisis juga menyimpulkan terdapat pengaruh positif yang signifikan komunikasi interpersonal dan kepuasan kerja terhadap komitmen organisasi. Sedangkan untuk pengaruh tidak langsung hasil penelitian ini, membuktikan bahwa komitmen organisasi mampu memperkuat atau meningkatkan pengaruh komunikasi interpesonal dan kepuasan kerja terhadap organizational citizenship behaviors.

Kata Kunci     :  Komunikasi interpersonal, Kepuasan kerja Komitmen organisasi, dan Organizational citizenship behaviors


Full Text:

PDF

References


Adil, Thahatin Nurhayatti (2013) Pengaruh Komunikasi Interpersonal Pimpinan Dengan Karyawan Terhadap Komitmen Organisasi Karyawan di PT.PLN (Persero) Distribusi Jawa Barat Dan Banten Area Pelayanan Dan Jaringan Bandung. S1 thesis, Universitas Pendidikan Indonesia.

Arikunto. S , (2002). Manajemen Penelitian. Rineka Cipta. Jakarta.

Djatmiko. Yayat Hayati (2003), Perilaku Organisasi. Bandung: Alfabeta

Ghozali, Imam (2006). Struktur Equation Modeling, Metode alternative dengan Partial Least Aquares, Edisi 1, Universitas Diponegoro.

Greenberg, Jerald dan Robert A. Baron. 2003. Behaviour in Organizations, Understanding and Managing The Human Side of Work. Third Edition. Allin and Bacon. A Division of Schuster. Massachuscets.

Jogiyanto dan Abdillah, Willy. (2009). Konsep dan Aplikasi PLS Untuk Penelitian Empiris. Yogyakarta : Fakultas Ekonomika dan Bisnis UGM

Luthans, Fred . (2006), Prilaku Organisasi. Yogyakarta : Andi

Mas’ud, Fuad. (2004). Survai Diagnosis Organisasional Konsep dan Aplikasi.Badan Penerbit UNDIP. Semarang

Mohammad, J., Habib, F.Q., and Alias, M.A. (2011). Job Satisfaction and Organisational Citizenship Behaviour: an Empirical study At Higher Learning Institutions, Asian Academy of Management Journal, Vol. 16, No. 2, 149–165, July 2011, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor Darul Ehsan, Malaysia

Ogungbamila, Adepeju. (2014). Psycho-Social Predictors Of Organizational Commitment Among Some Selected Bank Employees In Nigeria. European Scientific journal, 10(41), 8-10.

Ogunleye, P. O., Odebiyi, I. I., & Olaoye, B. O. (2013). Exploring the relationship between job satisfaction dimensions and organizational commitment among nigerian banks employees. International Journal of Academic Research in Management Sciences, 2(6), 8-11.

Organ, D.W., Podsakoff, P.M., and MacKenzie, S.B. 2006. Organizational Citizenship Behavior: Its Nature,Antecedents, and Consequences, Sage, Thousand Oaks, CA.

Pavalache-Ilie, M. (2013), Organizational Citizenship Behaviour, Work Satisfaction and Employees’ Personality, Procedia-Social and Behavioral Sciences 127 (2014) 489-493

Robbins, Stephen P, dan Juge (2008). Perilaku Organisasi. Edisi Bahasa Indonesia PT Mancanan Jaya Cemerlang. Jakarta

Shabrina dan Hidayat (2015). Analisis Pengaruh Komunikasi Interpersonal, Kepuasan Kerja, Motivasi Berprestasi Terhadap Komitmen Organisasi Pt. Bank Rakyat Indonesia Divisi Sentra Operasi. Binus University.

Shweta, J., and Srirang, J. 2010. Determinants of Organizational Citizenship Behavior: A Review of Literature, Journal of Management and Public Policy, Vol 1 No 2, pp. 27-36.

Siburian, Tiur Asri.(2013). The Effect of Interpersonal Communication, Organizational Culture, Job Satisfaction, and Achievement Motivation to Organizational Commitment of State High School Teacher in the District Humbang Hasundutan, North Sumatera, Indonesia. International Journal of Humanities and Social Science, 3(12) , 10-18.

Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effect in structural equation models. In S. Leinhardt (Ed.), Sociological Methodology 1982 (pp. 290-312).Washington DC: American Sociological Association

Sugiyono. (2007). Statistika Untuk Penelitian. Penerbit Alfabeta. Bandung

Thoha, Miftah. (2005), Perilaku Organisasi: Konsep Dasar dan Aplikasinya. Jakarta: PT. Raja Grafindo Persada.

Wiryanto, (2004). Pengantar Ilmu Komunikasi. Jakarta : PT. Gramedia Widiasarana Indaonesia




DOI: https://doi.org/10.31846/jae.v6i1.29

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

e-Jurnal Apresiasi Ekonnomi Indexed by:

 

        Â