STUDY ON THE PERCEPTION OF LUXURY VALUES, CONSUMER KNOWLEDGE, AND PERSONALITY: THEIR INFLUENCE ON THE INTENTION TO PURCHASE LUXURY FASHION PRODUCTS

Lidya Dieni, Hartoyo Hartoyo, Lilik Noor Yuliati

Abstract


The intention of this paper is to investigate: (1) The effect of luxury value perceptions, consumer knowledge, and consumer personality on luxury product consumption. (2) The direct impact of luxury value perceptions, consumer knowledge, and personality on purchase intention, both independently and in the extended Theory of Planned Behavior framework (including attitude toward behavior, subjective norms, and perceived behavioral control). (3) Examine the managerial implications, particularly for the luxury goods industry. This research employs a causative research design, targeting the population of luxury customers in Greater Jakarta (Jabodetabek). The total sample for this study consisted of 180 participants who completed a questionnaire. The research results indicate that out of 15 hypotheses, three were rejected. Luxury value perceptions, consumer knowledge, and personality demonstrated a significant direct influence on purchase intention. However, no indirect effect was observed between certain personality variables and consumer knowledge when mediated by intervening variables.

 

Keywords: Consumer Knowledge, Extended Theory of Planned Behavior, Luxury Value Perceptions, Personality, Purchase Intention


Full Text:

PDF

References


Ajzen, I. (2002). Perceived behavioral control, selfâ€efficacy, locus of control, and the theory of planned behavior 1. Journal of Applied Social Psychology, 32(4), 665–683.

Al-Suqri, M. N., & Al-Kharusi, R. M. (2015). Ajzen and Fishbein’s Theory of Reasoned Action (TRA) (1980). In Information Seeking Behavior and Technology Adoption: Theories and Trends. https://doi.org/10.4018/978-1-4666-8156-9.ch012

Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise. Journal of Consumer Research, 13(4), 411–454.

Alba, J. W., & Hutchinson, J. W. (2000). Knowledge calibration: What consumers know and what they think they know. Journal of Consumer Research, 27(2). https://doi.org/10.1086/314317

Arora, M., & Kishor, N. (2019). Self-Confidence Among Adolescents. Journal, Volume, 1(1).

Bain & Company. (2022). Global luxury goods market takes 2022 leap forward and remains poised for further growth despite economic turbulence. In Bain & Company.

Berthon, P., Pitt, L., Parent, M., & Berthon, J. P. (2009). Aesthetics and ephemerality: Observing and preserving the luxury brand. California Management Review, 52(1). https://doi.org/10.1525/cmr.2009.52.1.45

Blackwell, L. S., Trzesniewski, K. H., & Dweck, C. S. (2007). Implicit theories of intelligence predict achievement across an adolescent transition: A longitudinal study and an intervention. Child Development, 78(1). https://doi.org/10.1111/j.1467-8624.2007.00995.x

Candra, M., & Abadi, F. (2018). The Influence Of Value Perceptions On Purchase Intention Towards Luxury Fashion Products In Jakarta. In Maret (Vol. 6, Issue 2).

Celik, B., & Ercis, A. (2018). Impact of value perceptions on luxury purchase intentions: moderating role of consumer knowledge. Pressacademia, 7(1). https://doi.org/10.17261/pressacademia.2018.855

Christodoulides, G., Michaelidou, N., & Li, C. H. (2009). Measuring perceived brand luxury: An evaluation of the BLI scale. Journal of Brand Management, 16(5–6). https://doi.org/10.1057/bm.2008.49

Daswani, A., & Jain, V. (2011). Understanding Luxury Branding: A Conceptual Framework. Media Asia, 38(3). https://doi.org/10.1080/01296612.2011.11726892

Dharmmesta, B. S., & Handoko, T. H. (2012). Manajemen pemasaran analisis perilaku konsumen, edisi pertama. Penerbit: BPFE, Yogyakarta.

Emran, N. N. (2022). Understanding Consumer Intention to Buy Made in Brunei Products Using Theory of Planned Behavior. Industrial and Organizational Science Journal, 1(1), 11–24.

Eysenck, H. J. (1997). Personality and experimental psychology: The unification of psychology and the possibility of a paradigm. Journal of Personality and Social Psychology, 73(6). https://doi.org/10.1037/0022-3514.73.6.1224

Firmiana, M. E., Rahmawati, S., & Imawati, R. (2017). Kontrol Terhadap Tingkah Laku yang Dipersepsikan Sebagai Determinan Pembelian Makam Mewah. JURNAL Al-AZHAR INDONESIA SERI HUMANIORA, 3(1). https://doi.org/10.36722/sh.v3i1.198

Hair, J. F. (2009). Multivariate data analysis. https://digitalcommons.kennesaw.edu/facpubs/2925/

Homer, P. M., & Kahle, L. R. (1988). A Structural Equation Test of the Value-Attitude-Behavior Hierarchy. Journal of Personality and Social Psychology, 54(4). https://doi.org/10.1037/0022-3514.54.4.638

Hurriyati, R. (2005). Bauran pemasaran dan loyalitas konsumen. Bandung: Alfabeta, 129, 29.

Jain, S. (2021). Role of conspicuous value in luxury purchase intention. Marketing Intelligence and Planning, 39(2). https://doi.org/10.1108/MIP-03-2020-0102

Jain, S., Khan, M. N., & Mishra, S. (2017). Understanding consumer behavior regarding luxury fashion goods in India based on the theory of planned behavior. Journal of Asia Business Studies, 11(1). https://doi.org/10.1108/JABS-08-2015-0118

Jayanti, N. D. (2013). Analisis Faktor-Faktor Yang Mempengaruhi Green Purchasing (Survei pada Pelanggan Tupperware di Kota Malang). Jurnal Administrasi Bisnis S1 Universitas Brawijaya, 5(1).

Jung, C. G. (2014). The development of personality. Routledge.

Kapferer, J. (2010). Luxury after the crisis: Pro logo or no logo? The European Business Review, October.

Karatu, V. M. H., & Nik-Mat, N. K. (2015). Determinants of green purchase intention in Nigeria: The mediating role of green perceived value. Proceedings of the International Conference on Accounting Studies (ICAS).

Kerstetter, D., & Cho, M. H. (2004). Prior knowledge, credibility and information search. Annals of Tourism Research, 31(4). https://doi.org/10.1016/j.annals.2004.04.002

Kolyesnikova, N., Laverie, D. A., Duhan, D. F., Wilcox, J. B., & Dodd, T. H. (2010). The Influence of Product Knowledge on Purchase Venue Choice: Does Knowing More Lead from Bricks to Clicks? Supply Chain Forum: An International Journal, 11(1). https://doi.org/10.1080/16258312.2010.11517223

Kotler, P., & Gary, A. (2015). Principles of Marketing (Ninth Edit). Prentice Hall International Edition.

Kusumawati, Y., & Herlena, B. (2014). Hubungan antara persepsi terhadap kelompok referensi dengan pengambilan keputusan membeli produk kosmetika tanpa label halal pada mahasiswi muslim. Jurnal Psikologi Integratif, 2(1).

Loureiro, S. M. C., & de Araújo, C. M. B. (2014). Luxury values and experience as drivers for consumers to recommend and pay more. Journal of Retailing and Consumer Services, 21(3). https://doi.org/10.1016/j.jretconser.2013.11.007

McEachern, M. G., & Warnaby, G. (2008). Exploring the relationship between consumer knowledge and purchase behaviour of value-based labels. International Journal of Consumer Studies, 32(5). https://doi.org/10.1111/j.1470-6431.2008.00712.x

Mittal, B. (2015). Self-concept clarity: Exploring its role in consumer behavior. Journal of Economic Psychology, 46. https://doi.org/10.1016/j.joep.2014.11.003

Okonkwo, U. (2009). Sustaining the luxury brand on the Internet. Journal of Brand Management, 16(5–6). https://doi.org/10.1057/bm.2009.2

Pratiwi, S., & Rahmah, R. (2013). Process of a Schizophrenic’s Dialogues in a Beautiful Mind Movie. Linguistica, 2(1), 146014.

Pratiwy, A. A., & Siregar, O. M. (2022). The Effect Of Shopping Lifestyle And Fashion Involvement On Impulse Buying Behavior:(Study on Retail Store Consumers at Delipark Mall Medan). CASHFLOW: Current Advanced Research on Sharia Finance and Economic Worldwide, 2(1), 68–74.

Reddy, M., & Terblanche, N. (2005). How not to extend your luxury brand. In Harvard Business Review (Vol. 83, Issue 12).

Reyneke, M., Pitt, L., & Berthon, P. R. (2011). Luxury wine brand visibility in social media: An exploratory study. International Journal of Wine Business Research, 23(1). https://doi.org/10.1108/17511061111121380

Sam, M. F. M., & Tahir, M. N. H. (2009). Website Quality and Consumer Online Purchase Intention of Air Ticket. International Journal of Basic & Applied Sciences, 9(10), 4–9.

Sheth, J. N., Newman, B. I., & Gross, B. L. (1991). Why we buy what we buy: A theory of consumption values. Journal of Business Research, 22(2), 159–170.

Shukla, P. (2011). Impact of interpersonal influences, brand origin and brand image on luxury purchase intentions: Measuring interfunctional interactions and a cross-national comparison. Journal of World Business, 46(2). https://doi.org/10.1016/j.jwb.2010.11.002

Shukla, P. (2012). The influence of value perceptions on luxury purchase intentions in developed and emerging markets. International Marketing Review, 29(6). https://doi.org/10.1108/02651331211277955

Smith, J. B., & Colgate, M. (2007). Customer value creation: A practical framework. Journal of Marketing Theory and Practice, 15(1). https://doi.org/10.2753/MTP1069-6679150101

Sparks, D. L., & Tucker, W. T. (1971). A Multivariate Analysis of Personality and Product Use. Journal of Marketing Research, 8(1). https://doi.org/10.1177/002224377100800109

Statista Research Department. (2020). Most Valuable Global Luxury Brands 2020.

Statista Research Department. (2022). Luxury Fashion In Indonesia 2022.

Talwar, S., Talwar, M., Kaur, P., & Dhir, A. (2020). Consumers’ resistance to digital innovations: A systematic review and framework development. Australasian Marketing Journal, 28(4). https://doi.org/10.1016/j.ausmj.2020.06.014

Twitchell, J. B. (2002). Living it up: our love affair with luxury. Choice Reviews Online, 40(02). https://doi.org/10.5860/choice.40-0989

Tynan, C., McKechnie, S., & Chhuon, C. (2010). Co-creating value for luxury brands. Journal of Business Research, 63(11). https://doi.org/10.1016/j.jbusres.2009.10.012

Vigneron, F., & Johnson, L. W. (1999). A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior. Academy of Marketing Science Review, 3(1).

Vigneron, F., & Johnson, L. W. (2004). Measuring perceptions of brand luxury. Journal of Brand Management, 11(6). https://doi.org/10.1057/palgrave.bm.2540194

Wiedmann, K.-P., Hennigs, N., & Siebels, A. (2007). Measuring consumers’ luxury value perception: a cross-cultural framework. Academy of Marketing Science Review, 2007, 1.

Wiedmann, K. P., Hennigs, N., & Siebels, A. (2009). Value-based segmentation of luxury consumption behavior. Psychology and Marketing, 26(7). https://doi.org/10.1002/mar.20292

World Bank. (2020). Aspiring Indonesia: Expanding the Middle Class.

Wu, J., & Lu, X. (2013). Effects of extrinsic and intrinsic motivators on using utilitarian, hedonic, and dual-purposed information systems: A meta-analysis. Journal of the Association for Information Systems, 14(3). https://doi.org/10.17705/1jais.00325

Zhang, B., & Kim, J. H. (2013). Luxury fashion consumption in China: Factors affecting attitude and purchase intent. Journal of Retailing and Consumer Services, 20(1). https://doi.org/10.1016/j.jretconser.2012.10.007

Zhang, L., & Cude, B. J. (2018). Chinese Consumers’ Purchase Intentions for Luxury Clothing: A Comparison between Luxury Consumers and Non-Luxury Consumers. Journal of International Consumer Marketing, 30(5). https://doi.org/10.1080/08961530.2018.1466225

Zhang, L., & Zhao, H. (2019). Personal value vs. luxury value: What are Chinese luxury consumers shopping for when buying luxury fashion goods? Journal of Retailing and Consumer Services, 51. https://doi.org/10.1016/j.jretconser.2019.05.027




DOI: https://doi.org/10.31846/jae.v12i2.788

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

e-Jurnal Apresiasi Ekonnomi Indexed by:

 

        Â